Before Booking an Appointment

SPA POLICY

Welcome to Shanti Massage Spa. 

* EVERYONE MUST WEAR A MASK UPON ENTERING THE SPA. NO EXCEPTIONS. 

* When Booking an Appointment please make sure you are selecting the correct Treatment option. 

* NEW CLIENT INTAKE FORM:

MUST be filled out before your scheduled appointment. (It will be attached to your confirmation e-mail) 


If you do not fill this out Your Appointment Will Be Cancelled.

If you have visited our spa within the past 6 months and nothing has changed in your overall health you do not need to refill another intake form. 

* APPOINTMENT CONFIRMATION EMAIL: 

 If you do not receive a Confirmation E-mail then your appointment has not been scheduled.  

You will also receive an Appointment Reminder e-mail 1 day prior to your appointment.

We have a 24 hour Cancellation Fee. If you are a No-Show then your appointment will be redeemed / deducted from your package/membership. 

* GROUPON:

If you have purchased a GROUPON, please make sure to schedule your appointment under the Groupon Option. Your Redemption Code Must be provided upon booking. It is an 6- 8 Digit number with no letters. 

If redemption code is not provided this appointment is invalid and will be cancelled. 

GROUPONS ARE ONE TIME ONLY (Multiple Groupons Will Not be accepted) No Exceptions. 

Expired Groupons are still honored

* BOOKING FOR A MINOR:

If you are scheduling an appointment for a Minor (Under the age of 18) a parent MUST be present in the room during the entire session. It is the Law. No Exceptions.  

*  GIFT CERTIFICATE:  

can be scheduled under Pre-Paid Wellness Massage.  Please provide in the notes that this is a Gift Certificate. 

* Children must be supervised by an adult at all times. Children will not be allowed to wait in our lobby during your massage. 


* Do not bring a Guest to your massage unless you want them in the room with you. They will not be allowed to wait in the lobby. (No Exceptions) 

If you have any issues scheduling an appointment please e-mail us: Shantimassagetampa@gmail.com 

or Call 813.308.9662. If we do not answer please leave us a Detailed voicemail and we will contact you within 24 Hours. 

Thank you for choosing Shanti Massage Spa. 

We look forward to meeting you. 

Namaste 

Mayra & Noelia